Terms of Service

Last updated: 04.08.2026

1. Acceptance of Terms

By accessing and using lyftd, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our service.

2. Service Description

lyftd is a fitness tracking and workout planning application that provides users with tools to create, manage, and track their workout routines. The service comprises the web app and a mobile companion app (iOS) and includes, among other things, AI-powered features (see section 3.1) as well as social and coaching features (see section 5.3).

3. Health and Safety

The use of lyftd is at your own risk. We strongly recommend consulting a physician before starting any exercise program. The app does not replace medical advice. If you experience pain or discomfort during exercise, you should stop immediately and seek medical advice.

3.1 AI Features

lyftd offers AI-powered features (e.g. workout summaries, the AI coach chat and AI-assisted workout plan generation). AI-generated content is created automatically, may contain errors and does not constitute medical advice. Always sanity-check training recommendations and adapt them to your personal situation.

The AI features are subject to fair-use limits (quotas) depending on your subscription. Inputs are automatically screened for abusive content. Using the AI features for unrelated purposes, abusively, or to circumvent their safeguards is prohibited; violations may lead to suspension of the AI features or of the account. Details on data processing can be found in our privacy policy.

4. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. User Data

We handle your personal data in accordance with our Privacy Policy. By using lyftd, you agree to our data handling practices as described in the Privacy Policy.

5.1 Product and Training Emails

We may send you emails about your training and about lyftd (e.g. weekly and monthly training recaps, training tips, notes on new features and your year-in-review). You can unsubscribe from these emails at any time — via the unsubscribe link in the respective email, in your profile settings, or by contacting us directly. Transactional emails (e.g. about your account or your subscription) are unaffected.

5.2 Data Storage and Deletion

You have the right to view, correct, or request complete deletion of your stored data. When you delete your account, all associated personal data will be irreversibly deleted within 30 days. This excludes data that we are required to retain longer due to legal retention obligations. Training and performance data will be stored in anonymized form and used for statistical purposes.

5.3 Social Features and Coaching

lyftd offers social features such as friendships and workout plan sharing. When you share a workout plan, it becomes visible to the users you select. Do not share content you do not hold the rights to.

If you accept a coaching invitation from a trainer, you consent to that trainer viewing and evaluating your training data (e.g. workout plans, completed sessions, progress and adherence reports, and questionnaires you answered) for coaching purposes for as long as the coaching relationship exists. You can end the coaching relationship at any time in your settings, after which the trainer no longer has access to your data. Trainers may use the data of their coached users exclusively for coaching purposes.

6. Subscription and Payments

Some features of lyftd require a paid subscription. Subscription fees are billed in advance on a recurring basis. You can cancel your subscription at any time.

A free trial may be offered to new subscribers; its duration and conditions are shown at checkout. After the trial ends, the subscription automatically converts to a paid subscription unless you cancel before the end of the trial.

7. Refund Policy

We offer a 14-day money-back guarantee on all subscriptions. If you're not satisfied with our service, you can request a full refund within 14 days of purchase. To obtain a refund, please contact our customer support at [email protected]. Refunds will be processed through the same payment method used for the original purchase. For subscriptions, cancellation requests must be submitted at least 48 hours before the next renewal date.

8. Payments and Taxes

We will charge your chosen payment method (such as credit card, PayPal, or other available methods) for any paid transactions, including any applicable taxes. For pre-orders, you'll be charged upfront. You agree to receive all invoices and receipts in electronic format.

9. Chargebacks

If you have any payment disputes, you agree to contact us before raising a chargeback request with your bank or card issuer. Unjustified chargebacks may result in the prohibition of your access to our services.

10. Intellectual Property and User-Generated Content

All content, including but not limited to graphics, user interface, audio clips, video clips, editorial content, workout plans, exercise descriptions, and the scripts and software used contain proprietary information and materials. You agree not to use such proprietary information or materials in any way whatsoever except in compliance with this Agreement.

When you create or upload your own content (e.g., custom workouts or exercises), you grant us a worldwide, non-exclusive, royalty-free license to use such content within our service. You confirm that you own the rights to any content you upload.

If you submit feedback or feature requests to us (e.g. via the feature request board), we may use those suggestions to improve our service without compensation and without obligation.

11. Service Modifications

We reserve the right to modify or discontinue the service temporarily or permanently at any time. We will notify you of significant changes in advance. We may add, remove, or modify features and adjust content availability. For paid services, you will be notified of substantial changes at least 30 days in advance.

We may also perform maintenance on the service, which may result in temporary interruptions. We strive to conduct such maintenance outside peak usage hours and provide advance notice when possible.

12. Payment Terms

Paid features will be clearly marked as such. Prices include all applicable taxes. Price changes will be announced at least 30 days in advance and will not affect already paid periods.

For recurring payments, you will be notified before each automatic renewal. You can cancel your subscription at any time through your account settings or by contacting support. Upon cancellation, you will retain access until the end of the paid period.

13. Limitation of Liability

We assume no liability for injuries or health damages that may occur through the use of our app. The provided workout plans and exercises are recommendations and must be adapted by users to their individual abilities and health conditions.

We do not warrant that your use of the services will be uninterrupted or error-free. You shall be responsible for backing up your own system, including any products purchased. We shall not be liable for any special, incidental, indirect, punitive, exemplary, or consequential damages.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Material changes will be notified to you at least 30 days in advance. Continued use of our services after such modifications constitutes acceptance of the updated terms.

15. Termination

We reserve the right to suspend or terminate your account for violations of these Terms of Service. You may terminate your account at any time by contacting us.

16. Governing Law and Jurisdiction

This agreement shall be governed by and construed in accordance with the laws of Germany and the United Nations Convention on Contracts for the International Sale of Goods (CISG). The place of jurisdiction for all disputes arising from or in connection with this agreement shall be, to the extent permitted by law, Germany.